Need to add or change your Bank Details?

Inputting your Australian Bank Account Details 

Adding your Bank Details (BSB & Account Number) to your CoinSpot account will allow you to create AUD withdrawals to your nominated bank account. This will become the default bank account your AUD withdrawals will be processed to. You can add or change these details at any time following the steps below.

Please ensure the details you enter are from a valid Australian Bank Account held in your name only.
We do not allow AUD withdrawals to bank accounts not held in the registered CoinSpot account holders name.

Locating My Account Menu - Bank Details

1. Select the My Account Menu⁽¹⁾ > Bank Details⁽²⁾.

                                                  Figure 1. Adding Bank Details - (My Account Menu - Bank Details)

2. Enter your Bank Account Details.

*Please double check and ensure the details are correct before saving your bank details.

                                                  Figure 2. Adding Bank Details - (Entering Personal Bank Account Details)

3.The next step is to enter your App Based 2FA token⁽¹⁾, then select Save⁽²⁾.

⭑Optional: If you do not have App Based 2FA enabled, you can receive SMS 2FA by selecting 'Send the code via SMS'.

If you are receiving wrong token message with your App Based 2FA, please have a read of our App Based 2FA Troubleshoot article.

                                                  Figure 3. Adding Bank Details - (Saving Details)

Need more help? 

Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new 

or start a conversation with us via Live Chat and our team will provide full instructions and advice.