You must have your account verified and go through the verification process to withdraw AUD. Please see our article on Verifications to understand the process.
To Withdraw AUD:
- Go to Dashboard
- Click Withdraw AUD (in blue)
- Enter the Amount
- Click Withdraw Funds
Pleasure ensure the following for a successful withdrawal:
- Ensure your bank account details are in your Account section (Account --> Settings --> Bank Details)
- Ensure the bank details are correct
- Ensure you have enough funds in your account during the withdrawal process (1 business day)
The withdrawal process can take up to 3 business day (including the bank transfer times) starting from the day you created the withdrawal request.
We do not secure your funds, so you can still use the funds you have requested to withdraw so please ensure you have sufficient funds in your account throughout this business day otherwise the withdrawal will fail.
You will receive an email of the outcome of your withdrawal request.