Why was my verification rejected?

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26 comments

  • Avatar
    Anupam Mondal

    Keep getting rejected as your systems can't process the image! Uploaded twice now! Can you let me know when my photo will be verified?

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    Falcon

    Can you please advise exactly which forms of id you require to complete my account set up.

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    Dan Mei Ng

    Can you please advise why my verification got rejected.? my driving license photo and personal photo is clear enough.and i have uploaded my water bill and link my facebook.

    Do you have phone number for me to contact you?

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    Noliasinasjr

    my photos are all good but keeps me rejected always

     

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    Cameron Merton-Jones

    Hi There, I keep sending different photos in for verification which are clear and what is asked though the message is that the system cannot verify, can someone please contact me to sort this as I'd like to start trading on coinspot asap :)

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    Juderam

    It would be helpful to know exactly what is wrong with the verification instead of giving a general feedback and reasons for rejection.  I still dont know what is wrong with my documents.  Could you please contact me on my mobile?  Thanks.

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    Richardgray089

    Hi, I'm waiting for my verification call its been 4 days, i have uploaded everything required.

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    Amandeepsinghtpg

    please assist with my verification code 

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    Saurabh

    Again my verification is rejected I email you in the morning as well but you guys told me that it is in the process can you please tell me what to do now

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    Syamjo
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    Mamun M Aziz

    It was typo that I put wrong Mobile no. But I was not able to modify or amend the Mobile no. I send all documents again for verification and this time I attached My Mobile phone Bill so that Correct Mobile no can be found .

     

    Please tell me how to amend the mobile no as well?

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    Timothy Hanns

    Yes I would love to know about amending the phone number, even though I think I put the right phone number in. The phone number was also Displayed on the account I supplied, namely a Vodafone Utility BIll.

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    Josh Madden

    I did not receive a phone call yet you said you attempted 3 times. I know you have the correct number because I received a verification text

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    Mamun M Aziz

    I have not yet informed that how to amend mobile no.

    Please reject my ID so that I can re sign up and complete everything correctly.

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    Shire Colella

    Still waiting on my verification for days. Sent a perfectly clear photo and it got rejected. Now waiting again for this to continue. Facetime and or facebook video chat would likely solve a lot of issues...

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    Marybartlett631

    Seems its a common theme no one from coinspot gives you a clear indication why your verification docs are being rejected. Just a standard email meaning nothing gets sent out. No one calls for dsys on end. Not a good start

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    Kylie Strandquist

    Hey guys, I’ve tried submitting my verification 3 times now, the first two times it hasn’t told me my verification has been rejected or given me any feedback, it just won’t process. Any help with this would be appreciated!

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    Ju ok Kim

    Hi. I must have submitted my photo of my licence and other relevant documentation and keep on getting rejected. Can you please explain and assist how I can get my account verified please?

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    Harman CRG

    Its been 6days with no updated on the verification, no feedback, just resubmitted it..CAN ANYONE PLEASE UPDATE ON THIS....its quite frustrating.

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    Not an Australian

    If Coinspot is only open to Australian residents, why don't you make this clear on your homepage/registration form? Wasted my time signing up and uploading all the verification photos only to be told 3 days later that I'm not an Australian! Really?!?!

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    mark pickworth

    The verification process is a joke. I took the stupid selfie with me holding a handwritten note with a code on it (seriously?), a copy of my driver's license, and a copy of electricity bill. Says the details provided are not good enough to verify the account? WTF! Stop trolling the people trying to open an account.

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    Alvin Mallari

    Been 2 weeks for me to be veriified, im starting to loose my patience, not at all happy. It keeps on telling me my number is not an australian number but i recieve the confirmation code that you sent to me to verified my number. Please call me or email me how to settle this issue Or reject my ID so that I can re sign up and complete everything correctly.

    Thanks

  • Avatar
    Tony Kas

    It's not us that needs verification it's YOU !!

    YOU can take this Bullshit and shove it up you crack !!!

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    Craigdarrenpalmer

    No Australian phone number, so what is the workaround.  I am heading back to Oz soon, but don't have a phone nr in Oz as yet.  How about some alternative solutions?  And if passport, licence and other docs are sent in for verification, why not just call the foreign number?  It is 2017 after all.

     

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    gabe aquilina

    Coin spot to me looks like a fishing scam for obtaining IDs from people if I don’t receive a appropriate response with in the next 24 hours I’m referring it to the Australian federal police.

  • Avatar
    Tony Kas

    I think they are overwhelmed with applications at the moment gabe, nevertheless, the experience i have had with coinspot is poor.

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