Help using BPAY

Deposit using BPAY

At CoinSpot, we offer users the ability to deposit via BPAY! Using a Unique Biller Code and Customer Reference, you may choose BPAY as a depositing method. Please do note that BPAY deposit method incur a Deposit Fee of 0.9% and may take 1-2 business days based on your banking provider.

Locating BPAY Deposit Details

1. From your Dashboard, select 'View all deposit options' from the Quick Deposit Menu. 

                                                  Figure 1. Help using BPAY - (Quick Deposit - BPAY Deposit)

2. Select the BPAY⁽¹⁾ tab. Your BPAY Biller code & Customer Ref⁽¹⁾ will be displayed. 

                                                  Figure 2. Help using BPAY - (Example - BPAY Deposit)

How long do BPAY payments take to clear?

BPAY deposit require 1 - 2 Business Day to clear into your CoinSpot account. If your BPAY deposit is submitted outside of business hours, please allow an additional business day for your deposit to process and clear into your account.

Please note, weekends, public holidays and public holidays that rolls over to a weekday is not considered a Business Day. 

PayID, POLi and Direct Deposit (with Osko) options are all instant and free if you prefer faster clearance times.

• Help using PayID Deposit
• Help using Direct Deposit
• Help using POLi Deposit

Need more help? 

Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new 

or start a conversation with us via Live Chat and our team will provide full instructions and advice.