We have developed a strict set of rules on our platform for currencies where the international liquidity, either temporarily or ongoing, is extremely low. This low liquidity will cause a spread between the buy and sell price of these coins.
There are also currently large spreads in international markets when buying in large volumes, which is reflected in the buy/sell rate adjustments by the platform. Our platform will always deliver the best buy/sell rate based on current market conditions.
The system is constantly updating the rates, to ensure you receive the best price available for your transaction and will always show the correct and current rate on the buy/sell page.
What is a spread?
When there is a difference between the Buy price and the Sell price it is called a spread. This occurs when there is a large discrepancy between how much the market is willing to pay for digital currency and how much the market is willing to sell the digital currency for.
What does this mean for me?
The approximate value in the dashboard is calculated on the Buy price. If the Buy price is higher than the Sell price, once you sell a coin with a spread for another coin, the approximate value of your wallet may change. This does not mean that you have lost any money, but instead that the spread is not present in the coin you purchased.