Where is my secret code?

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9 comments

  • Avatar
    Pansies

    How can I get a new verification number? I have sent the one I received from you in my signed note and photo and you've told me it's the wrong one.

    I then sent screenshot of my mobile text from you with the code and still I get an email saying it's the wrong number.

    Please send me a new code ASAP and I'll update the info.

  • Avatar
    Annabelle Santos

    What is the difference between the verification code that was sent via SMS upon application to Coin Spot, and the secret verification code that is required to be written in the statement? You rejected my verification because I wrote in my statement the verification code you sent via SMS.

  • Avatar
    Mike Wilson

    I have exactly the same issue as above. How do I obtain a "secret code" - there is no helpful advice on this site on this verification requirement. The only advice provided above, assumes that the number written on the statement is correct...

  • Avatar
    Jagjit singh

    I sent a photo with my verification number and I got a rejection email and it’s saying it’s the wrong number and I just double checked it but it’s not, also the email said they tried to call me 3 times but I didn’t have any missed calls or any calls from them, what can I do to fix it up as ASAP so I can get the account activated

  • Avatar
    eSandro Caruso

    don't know what to nextdo

  • Avatar
    eSandro Caruso

    What happened to my.coin that Ipayed for on the 31/12/2017 $1000 AUD
    on ripple

  • Avatar
    eSandro Caruso

    This it's a big scam ready to ripple off anyone and everyone lucky at that I couldn't put $100,000 on ripple as a worm up to bigger $????? ????? ????? Depo de a moneydeposits

  • Avatar
    Nicolas O. Virgen

    I sent a photo with my verification number and I got a rejection email and it’s saying it’s the wrong number and I just double checked it but it’s not, also the email said they tried to call me 3 times but I didn’t have any missed calls or any calls from them, what can I do to fix it up as ASAP so I can get the account activated

  • Avatar
    Adnan Daghestani

    I have same story, I Iven can’t check my number if is correct or wrong, and the email says the call me 3 times .
    I’ve received no calls at all
    Regards

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