How can I speed up my verification?




  • Avatar

    Hi Coin Spot Team...

    I would like to buy some Crypto Coins through Coin Spot, but cannot as I have still not been verified after submitting all requested documents over 3 weeks ago now. I have not had any feedback or phone calls as yet.If there is a problem with my verification documents I would like to know what it is, so that I could fix it immediately.

    I have re-submitted my documents several times to no effect..

    The only message I have had on your website was.."not verified" but no reason was given. I would just like to get started asap... Thanks..

  • Avatar
    Orazio D'Alessio

    I have also had this issue, I originally submitted my documents on the 4th Jan, I have never received a phone call or email about the verification.    I just came back from holidays to check if I've been verifieed yet, and now my account says i"m not verified and have to submit the docuemnts again, which I just did now.

    I don't know if there were any issues with the original documents or not as there has been no feedback.

    Would be great if you could let your customers know why they haven't been verified so they can rectify the problem.

    Anyway I have re-submitted, hopefully get verified soon, as it's almost a month from original submission.

Please sign in to leave a comment.

Powered by Zendesk