I can't login / username password not working

If you are having difficulties logging in, I would recommend that you try the following things.

• Ensure you type your email, not select pre-filled information. 
• Ensure you are not using capital letters in your email address (some mobile devices do this as default)
• If you have changed your password, please ensure it is something you haven't used before.
• Try logging in on a new browser and/or device.
• Try clearing your browsers cache, history and saved passwords.
• If you continue to have issues, please select password reset at the login screen and ensure you check junk/clutter folders.
• If you are not receiving the emails, please add the below email to your contacts and try again: [e-mail]