How can I tell if I am verified and can deposit and withdraw AUD?

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11 comments

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    kenneth mackedie

    hello i been waiting for longer than twos weeks i was wondering if im coming up to be verified soon

     

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    Marilena Carelse

    HiI 'm unclear as to whether i'm verified and all identifications are authorised for my account please

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    goodone group

    Hi there I been more in two weeks waiting for verified

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    goodone group

    My son get verified same day someone called him Can please verified my account thanks

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    patricia keighery

    I am waiting for verification please advise 

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    Darren Kent

    So trying to find out my status as to whether my account has been verified. I have followed the instructions in the help centre which states: your account will be labelled either 'not verified', 'pending', or 'verified'. Mine doesn't say any of those. It says 'in progress'. I started this application nearly 4 weeks ago. What is happening there??!!

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    Terri Wood

    I know that by saying this will put my verification back at the end of the line because I did read this somewhere but I need to voice myself. I sent my verification details in on the 13th December 2017. It is now the 16th January 2018. Admittedly I did miss a call from the verification support team on the 24th December 2017. A message was left saying that someone would call back in 48 hours. Still have not heard. I'm sorry but this is absolutely disgraceful customer service. If the support team do not have enough people to cope with increasing volumes of people joining, well what does that say if we need urgent support down the track?

    Solution is easy. Employ more people to have a proper customer service setup.

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    andreasmyth68

    I have a message saying my code is wrong. It's not what do I do now?

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    shakeau.sound

    STOP SUPPORTING THIS EXCHANGE! Any coin you can get here can also be easily aquired somewhere else. If you need to deposit start an account with BTCMarkets. Alot quicker alot safer with a mygov verification process. Otherwise if you already have BTC/ETH. making an account with these people is unnecessary go find your coin on a better exchange and watch this scam crumble to the dust.

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    mickey mouse

    Hi
    I have sent through all my documents can u pls check to se if I’m verified, I would really like to hurry this up as I am keen on trading ASAP

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    Tannia ??

    Hi officer,
    I have summited what u have request the front page of my Driver Lincense, could u pls approve my document and let my account ready soon so I can transfer money and staring the business with you guys. Thanks

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