How do I contact CoinSpot's support team?

You can contact us online 24/7!

CoinSpot's specialist Support Team is available from 7am till Midnight 7 days a week. Outside these hours our site is continuously monitored and you can contact us anytime 24/7!

If you are unable to find the answer to your query in our Help Centre articles, please click Submit a Request (top right) and select the appropriate category for your query. Once you have submitted a request a member of our team will be in contact as soon as possible. 

*almost 80% of member questions are answered within an hour! Usually much faster. 

LiveChat with our specialist Support Team is available from 9am - 8pm weekdays and 9am - 5pm on weekends via our Help Center. You will find the chat option in the bottom right of all our Help Centre pages.

You can still use our Chat feature outside these operating hours and a member of our team will be in contact via email as soon as possible.

Please note that the Login and Password for our Help Centre are not the same as for your CoinSpot account. You need to register a new account for our Help Centre.