You can contact us online 24/7!
CoinSpot's specialist Support Team is available from 7am till Midnight 7 days a week. Outside these hours our site is continuously monitored and you can contact us anytime 24/7!
If you are unable to find the answer to your query in our Help Centre articles, please click Submit a Request (top right) and select the appropriate category for your query. Once you have submitted a request a member of our team will be in contact as soon as possible.
*almost 80% of member questions are answered within an hour! Usually much faster.
LiveChat with our specialist Support Team is available from 9am - 8pm weekdays and 9am - 5pm on weekends via our Help Center. You will find the chat option in the bottom right of all our Help Centre pages.
You can still use our Chat feature outside these operating hours and a member of our team will be in contact via email as soon as possible.
Please note that the Login and Password for our Help Centre are not the same as for your CoinSpot account. You need to register a new account for our Help Centre.
Comments
14 comments
What am I supposed to fill in for CoinSpot description /message for banking PAYID
Yes...I couldn't work that out either. I just put in the Coin spot email address, but there was no message at all.
This is Harry
WorldRemit uses Poli to link Australian Banks. So how to deposit AUD
How does other cyptro currency platform
Deposit money into coinspot
Hello i have just send a feww coins to my nano s but have not confirmed email as i have missed 2 number out on my verification code
Can i cancel that withdraw
Why has my payID payment not appeared immediately? Nothing was changed in the description/comment and previous payments were successful. I waited until 12.03am (NSW time) the day after previous payments, so as to not exceed my existing $2,000 limit.
I cant check on my investment, I think I've locked my account
Its not really 24/7 support then is it? The fact that if I submit a request at midnight, it MIGHT get answered sometime before the next day, but most likely after your operating hours start basically is the definition of NOT 24/7
Hi can’t get into my account
Hi my name is Abdul I’ve been trying to deposit money but it’s not letting me need help
Hi there I need some help
I've transferred BTC to another wallet and it did not appear in the other wallet
Hi,
I had Storm tokens but unable to sell or buy . What is the reason for that ? And how long do I have to wait to get money out pls ?
i want withdraw
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