How do I contact CoinSpot's support team?

If you are unable to find the answer to your query in our Help Centre articles, please click Submit a Request (top right) and select the appropriate category for your query. Once you have logged a Support Ticket our Member Experience Team will be in contact as soon as possible between the hours of 8am and midnight.

LiveChat is also available when logged into your CoinSpot Account. LiveChat with our Member Experience Team is available from 9am - 8pm weekdays and 9am - 5pm on weekends. 

You can still use our Chat feature outside these operating hours and a member of our team will be in contact via email as soon as possible.

Please note that the Login and Password for our Help Centre are not the same as for your CoinSpot account. You need to register a new account for our Help Centre.