Scamwatch provides an insightful article to help users protect themselves from scams. We recommend that you have read the article to learn how to protect yourself online:
Where to Report Scams?
If you think you have been the victim of a scam, we recommend reporting the scam to your local police, Scamwatch and ACORN. We have provided links to these organisations below:
Different Type of Scams
Educating yourself on common scams is important, the link below provides great information on different types of scams, these include online shopping scams, dating & romance scams, malware & ransomware scams, and investment scams.
The articles below provide further details on these types of scams:
Examples of Common Facebook Scams
Things to look out for:
- The official CoinSpot Facebook page has a blue verification tick next to the name like this:.
The scam page shown in the example above does not have this blue tick, so immediately a user can know that this is not the real CoinSpot.
- The scam page is called "Coin Spot" which is not our name. The real page is named "CoinSpot".
- The scam page tells the user to sign in via a link. This is NEVER advised as this is likely a phishing link or fake copy of our site like the example above. Note the incorrect website address. We advise to always sign in via a bookmark to the real CoinSpot platform.
- This scam page has shared a user's facebook photo. The real CoinSpot would never share any personal details of any users.
Things to look out for in this example:
- Any comment by the real CoinSpot will show the blue verification tick . The scam page shown in the example above does not have this blue tick, therefore it is a fake page.
- We do not announce partnerships in the comments section of a Facebook post. We never ask for you to send crypto in exchange for a greater amount of crypto. This is always a scam.
- A scam page may post a deposit address claiming that after you send them crypto they will send you more. Never send to these addresses as you will not get your funds back.
- Any comments of users claiming to have followed the instructions and received prizes are not real. These are fake profiles commenting with the intention of scamming you.
Need more help?
Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new
or start a conversation with us via Live Chat and our team will provide full instructions and advice.