Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

The withdrawal bank details are completely seperate from any deposit accounts. Please carefully check the details for your bank account are correct under your account. This resolves the issue 100% of the time withdrawals are delayed.

Please check your account and see if the order didn't complete but instead the AUD was credited to your account.

Please check your internet banking and see if the funds have left your bank account.

If your account shows your verification is in progress, rest assured a CoinSpot team member will process your application as soon as possible. If you have missed our call, we will call you again.

Add file or drop files here