Card Deposit is now available through the CoinSpot Mobile App!
Users can deposit up to $1,000 AUD per 24hr using their debit or credit card.
All deposits from Debit or Credit cards will be instant with a low fee of 1.88% per deposit. Below we have highlighted how you can start depositing using a Debit or Credit card today.
What is in this article?
- How to make a Card Deposit
- What Cards do you accept?
- How fast are Card Deposits and what is the maximum I can deposit?
- Is there a fee for Card Deposit?
- Why is my Card Deposit failing to process?
How to make a Card Deposit
1. Select ‘Deposit’.
Figure 1. CoinSpot Mobile App - Card Deposit (Deposit)
2. Select ‘Card’.
Figure 2. CoinSpot Mobile App - Card Deposit (Card)
3. Enter your Card deposit amount(1) > Then press Go to payment(2).
Figure 3. CoinSpot Mobile App - Card Deposit (Card Deposit Page)
4. Enter your Card Details(1) > Then select Pay(2).
Figure 4. CoinSpot Mobile App - Card Deposit (Card Deposit Portal)
5. Your banking institution may request you to verify the transaction.
An OTP will be sent to your mobile phone number/banking app.
6. Congratulations, your Card Deposit has been successfully processed!
Figure 5. CoinSpot Mobile App - Card Deposit (Deposit Complete)
What Cards do you accept?
Only Australian Debit or Credit cards utilising Visa or Mastercard from an Australian banking institution under your name will be accepted.
We do not accept the following cards:
- International Debit or Credit cards
- American Express cards
- JCB (Japan Credit Bureau) cards
- Crypto Debit cards
- Prepaid cards
If you are trying to deposit via Prepaid Gift Card, please contact the Gift Card provider and register your personal details.
How fast are Card Deposits and what is the maximum I can deposit?
Card transactions speeds vary between banking institutions. All Card Deposits are generally instant, however please note that any unsuccessful transactions will be instantly declined with all funds returning to your bank account in use.
The maximum deposit amount using a Credit or Debit card is $1,000 AUD per 24hr.
Is there a fee for Card Deposit?
Any deposit made through a Debit or Credit card will incur a 1.88% fee.
For example, if you enter the deposit amount of $10, a 1.88% fee will be added on top of the $10 AUD. The total amount withdrawn from your bank account would be $10.18.
The total amount including fees will be displayed within the Card Deposit Portal.
Why is my Card Deposit failing to process?
If your Card Deposit is failing to process, please review this list for troubleshooting:
- Exceeding your Debit/Credit card daily withdrawal limit.
- Insufficient funds in your Debit/Credit card.
- There is a temporary lock applied on your Debit/Credit card.
- Your banking institution does not allow Debit/Credit card deposits to cryptocurrency exchanges.
- Your Credit Card has a cash advance block enabled.
If you are still experiencing failed deposits, we recommend you to reach out to your banking provider to discuss this further.
Alternatively, you can utilise other deposit methods such as PayID or Direct Deposit.
Need more help?
Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new
or start a conversation with us via Live Chat and our team will provide full instructions and advice.
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