Once you have completed the initial verification process, you will have the option to increase your daily deposit limit from $2,000 per 24hr to $100,000 per 24hr.
To increase your deposit limit, you will be required to upload your Verification Photo.
Instructions on how to upload your photo via the CoinSpot Mobile App can be located below.
For instructions to upload your Verification Photo via the CoinSpot Website, please visit our help centre article below:
If you are having any issues with uploading your Verification Photo, please reach out to our support team via email or live chat here.
Uploading your Verification Photo
1. On your Dashboard, select the ‘Account Menu '.
Figure 1. CoinSpot Mobile App - Verification Photo (Account Menu)
2. Select ‘ Verification’.
Figure 2. CoinSpot Mobile App - Verification Photo (Verification)
3. Tap on ‘Upload Photo’.
Figure 3. CoinSpot Mobile App - Verification Photo (Upload Photo)
4. Review the note requirements and instructions provided on the screen.
Figure 4. CoinSpot Mobile App - Verification Photo (Note Requirements)
5. Review the photo requirements and replicate the example photo showing in your app. Take the photo with yourself along with your statement.
*If you are having issues with taking your photo, please set a timer on your camera device and take a small step backwards.
Figure 5. CoinSpot Mobile App - Verification Photo (Photo Example)
6. Once you have taken your Verification Photo, tap on Upload verification photo(1) > Once ready to proceed, tap on Submit(2).
Figure 6. CoinSpot Mobile App - Verification Photo (Upload Photo)
7. Congratulations you have successfully uploaded your Verification Photo. If our team requires any further information, they will reach out to you accordingly.
Figure 7. CoinSpot Mobile App - Verification Photo (Verification Submitted)
Need more help?
Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new
or start a conversation with us via Live Chat and our team will provide full instructions and advice.
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