Easily customise your account security features on the CoinSpot Mobile App!
The CoinSpot Mobile App offers users a number of features for enhancing the security of their CoinSpot account. One of the security features available now is the ability to Disable Withdrawals, cryptocurrency and AUD. Having this enabled, will prevent unauthorised withdrawals and to re-enable this, you will need to submit a request to Account Recovery (Re-enable Withdrawals).
What is in this article?
How to Disable Withdrawals
1. Tap on the 'Account Menu Icon'.
Figure 1. CoinSpot Mobile App - Disabling Withdrawals - (Account Button)
2. Next select 'Security'.
Figure 2. CoinSpot Mobile App - Disabling Withdrawals - (Security Button)
3. Locate and press on the Withdrawals(1) drop down menu > Then Select Disable(2).
Figure 3. CoinSpot Mobile App - Disabling Withdrawals - (Withdrawals Menu)
4. A pop-up window will be displayed, review the details and select 'Disable Withdrawals'.
Figure 4. CoinSpot Mobile App - Disabling Withdrawals - (Confirmation Screen)
5. Congratulations, you have successfully disabled withdrawals!
Figure 5. CoinSpot Mobile App - Disabling Withdrawals - (Withdrawals Successfully Disabled)
How to Re-enable Withdrawals
In the event you wish to remove the self-placed withdrawal restrictions, to make a coin send or AUD withdrawal. We will require you to provide us with an Authorisation Photo.
Please head on over to the Account Recovery page to submit your Re-enable Withdrawals request.
Need more help?
Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new
or start a conversation with us via Live Chat and our team will provide full instructions and advice.