CoinSpot Mobile App - Locating receiving wallet address

The CoinSpot Mobile App has made it easy for CoinSpot users to deposit coins into their CoinSpot account. While we offer a simple process for depositing coins, please feel free to follow our quick guide to locating your Receiving Wallet Address.

When depositing coins into your CoinSpot account, it is important to ensure that it is not an invalid deposit.

Examples of Invalid Coin Deposit:

• Depositing coins not listed on CoinSpot.
• Depositing coins listed on CoinSpot using the wrong transfer network.
• Depositing coins listed on CoinSpot using the wrong wallet address.

For further information on incorrectly sent coin transactions, please have a read of our CoinSpot’s Coin Digital Asset Recovery Policy.

If you would like information on how to send coins from CoinSpot through the CoinSpot Mobile App, please read through our How to send to an external wallet article.

What is in this article?

• Automated Receiving Wallet Address
• Memo/Destination Tag Receiving Wallet Address

Automated Receiving Wallet Address

1. Tap ‘Wallets’.

                                                  Figure 1. CoinSpot Mobile App - Locating Wallet Address - (Wallets)

 

2. Search or Select the coin you are depositing into CoinSpot. In this example, we will be using Ethereum (ETH).
⭑Optional: Tap on 'Hide Zero Balance' to only show coins that you are currently holding.

                                                  Figure 2. CoinSpot Mobile App - Locating Wallet Address - (Coin Search)

3. Within the Ethereum (ETH) Wallets Page, Tap on ‘Receive’.

                                                  Figure 3. CoinSpot Mobile App - Locating Wallet Address - (Receive Button)

4. Tap the appropriate Network to receive via
*Please ensure your sending wallet provider is able to support the transfer networks mentioned under ‘Network to receive with’ before initiating a deposit to your CoinSpot account. Sending via an unsupported transfer network can result in loss of assets.

                                                  Figure 4. CoinSpot Mobile App - Locating Wallet Address - (ETH Transfer Network)

5. On the Ethereum (ETH) Receiving Wallets Page, you will be presented with the Transfer Network, Receiving Wallet Address, and QR code to scan your Wallet Address.
Press on to copy the wallet address and paste this into your external wallets sending page.
⭑Optional: Alternatively, if your external wallet provider offers you the ability to scan the QR code version of your wallet address, you can scan this using the QR code displayed.

                                                  Figure 5. CoinSpot Mobile App - Locating Wallet Address - (ETH Receiving Wallet Address Page)

Memo/Destination Tag Receiving Wallet Address
*Please ensure to include the relevant Memo/Destination Tag at the time of your coin deposit. In the event you have forgotten to include your unique Memo/Destination Tag, please reach out to our Support Team.

Please use the instructions below to complete a manual deposit receiving transaction into your CoinSpot account. 

For any coin you can not generate an address for, you can simply use the provided manual address, make your transaction, enter the details and our team will do the rest!

Coins requiring a Manual Deposit form sent from Mining Pools directly to CoinSpot will not be accepted. Manual Deposit coins from mining pools must be sent to a private wallet before being sent to CoinSpot. 

For more information on how to deposit coins that require a Manual Deposit Form, please have a read of this article.

In the following, we will be using Celestia (TIA) as an illustrative example to locate the AVAX receiving wallet address and Manual Deposit form.
 

1. Open coin receiving page, tap 'Continue'

                                                  Figure 6. CoinSpot Mobile App - Locating Wallet Address - (Manual Deposit - TIA)
 

2. Copy / Obtain the information required to enter into your sending wallet

Optional: Tap the Copy button or the QR Code button to easily acquire the Address and your Memo    

                                                  Figure 7. CoinSpot Mobile App - Locating Wallet Address - (Manual Deposit - Deposit Information)

3. Fill out the information required, tap 'Submit'

⭑Optional: Alternatively, paste in your TXID & Amount information from your sending wallet. 

                                                  Figure 8. CoinSpot Mobile App - Locating Wallet Address - (Manual Deposit - Form Fill out)

4. After you have made your transaction to the Manual Deposit Address , tap 'Go To Dashboard'. Please wait for team will tend to your form provided and allocate the deposit

                                                  Figure 9. CoinSpot Mobile App - Locating Wallet Address - (Manual Deposit - Successful Submission)

Need more help?

Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new

or start a conversation with us via Live Chat and our team will provide full instructions and advice.