CoinSpot's Verification Photo
If you would like to increase your deposit limit, you will need to provide a Verification Photo of yourself holding a note with the information outlined below. This allows us to match you with your ID document.
Once you have completed the initial verification process, you will have the option to increase your daily deposit limit from $2,000 per 24hr to *$100,000 per 24hr.
*Each AUD Deposit method has their own respective limits per 24hr, please read our AUD Deposits FAQ article for further information.
Please note - If you wish to increase your deposit limit, you will need to do this via your internet web browser or your mobile web browser, as this is currently unavailable through the CoinSpot Mobile App.
- Your face and head must be clearly visible (i.e. no hats)
- Ensure you are not obstructing any part of your face
- The note displayed must be legible and include the below information
- Ensure your arms and hands are also in view when holding your handwritten statement
- The image is in .JPEG or .PNG format
Please ensure you are holding your handwritten statement, the handwritten statement should includes the following:
- Today's Date
- Your Full Name
- Your Unique Code
- Your Signature
Locating the Verification page
1. Navigate to the Verification page, My Account Menu(1) > Verification(2).
Figure 1. Verification Photo - My Account Menu (Verification Page)
2. Click 'Increase My Limit' and you will find the applicable CoinSpot Verification Photo page.
Figure 2. Verification Photo - (Increase My Limit)
Verification Photo Requirements
3. On this page you will find all instructions, including your unique 4 digit code
An example of where your code is located on the page is provided below -
Figure 3. Verification Photo - (Verification Photo Requirements)
*If you are experiencing issues in taking your Verification Photo, please set a timer on your camera device.
4. Once you have taken your Verification Photo, please upload it via the field provided and our Verification team will review this for you as quickly as possible
Figure 4. Verification Photo - (Submit Verification)
5. You will receive an email from our Verification Team with an outcome of your verification photo.
Need more help?
Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new
or start a conversation with us via Live Chat and our team will provide full instructions and advice.