Account Verification Overview

To assure you have full platform use, you are required to provide all appropriate documents for the four account types, Individual, SMSF and Business/Trust. 

Verification Process   

• Individual CoinSpot account
• Business/Trust CoinSpot account
• Self-Managed Super Fund (SMSF) CoinSpot account

Further Verification

• Verification Duration
• Verification Photo Tips 
• Verification Rejected
• Extended Verification
• On-Boarding Phone Call
• Accepted Residency Documents

Our team are able to assist with verifying your account if you still have further trouble. Unfortunately if you are not from Australia and/or cannot provide the required documents, we may not be able to provide you with full website functionality.

Need more help?

Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new

or start a conversation with us via Live Chat and our team will provide full instructions and advice.