Common Articles - FAQ
Get started using your CoinSpot account
Verifying your Account
- Account Verification Overview
- How to Verify an Individual Account
- CoinSpot Business & Trust Account Verification
- CoinSpot Self-Managed Super Fund Account Verification
- CoinSpot Self-Managed Super Fund Account (SMSF)
- Accepted Verification Documents
Maintaining your Account
- Maintaining your Account Overview
- Contact our Support Team by Email or Live Chat
- Protecting yourself from Scams
- Know your Social Media Scams
- Where can I locate and download my EOFY Statement and CSV File?
- How to set up API Key
2FA - Google Authenticator & Security
- Security Overview
- How to set up 2FA
- Need to Reset or Restore your 2FA?
- 2FA Token not working?
- Phone Verification Phrase
- How to Enable & Disable Geo-Lock Logins
AUD Deposits
- AUD Deposit Overview
- AUD Deposit FAQ
- How do I get my AUD Deposit Limit raised?
- Help using PayID
- Help using Direct Deposits
- Help using PayPal Deposit
AUD Withdrawals
- AUD Withdraw Overview
- AUD Withdrawals FAQ
- How to submit an AUD Withdrawal request
- How to submit a PayPal AUD Withdrawal request
- Need to add or change your Bank Details?
- How long do AUD Withdrawals take?
Buying & Selling Coins
- Buy & Sell Overview
- Buying & Selling FAQ
- CoinSpot OTC
- Instant Buy with AUD
- Instant Sell to AUD
- Market Orders - COIN/AUD
Sending & Receiving Coins
- Sending & Receiving Overview
- Sending & Receiving FAQ
- Sending coins to an External Wallet address
- Receiving coins into CoinSpot
- How do I cancel a coin withdrawal in Created Status
- Coin withdrawal status
NFT Marketplace
- NFT Marketplace Overview
- NFT FAQ
- Buying an NFT
- Listing an NFT
- How to deposit NFTs into your CoinSpot account
- How to send NFTs to an External Wallet address
Password Reset & Emails
- Password & Emails Overview
- Forgotten your Password?
- Can't Login? Username or password incorrect?
- Not receiving our emails?
- Not receiving our emails - Gmail Fix
- Not receiving our emails - Outlook Fix