Help using Direct Deposits

Direct Deposits are available for all Verified Users!

With Direct Deposit now available, it is easier than ever to deposit into your CoinSpot account.
All Direct Deposits are free and transfers that are processed via OSKO Payment services will need to be used on both ends of the transaction for instant deposits.

Locating Direct Deposit details

1. From your Dashboard, Select the 'Deposit Funds'.

                                                  Figure 1. Help using Direct Deposits - (Quick Deposit - Direct Deposit)

2. Select the 'Direct Deposit' tab. Your Unique Direct Deposit Details will be displayed there.
Below is an Example Only - Please log in to your CoinSpot account and select the Direct Deposit option to view your details. 

                                                  Figure 2. Help using Direct Deposits - (Example - Direct Deposit)

Deposit from your Mobile Banking app or Internet Banking

When logged into your mobile banking or online banking, select the option to pay anyone.

Select the option to add a new payee and choose the option to pay someone using BSB & Account Number.

Fill in the Account Name, BSB Number and Account Number shown on your direct deposit page. 

Now that you have set up your new payee, you can select CoinSpot, type the amount you want to deposit and confirm the transfer.

Please Note -

• Direct Deposits, especially if this is your first deposit or you have deposited a larger amount, this may be held by your bank or take 24 hours to clear. To raise your deposit limit, please provide us a Verification Photo via the Verification Page.
• Please stick to your AUD deposit limit, deposits amounts above your limit will be delayed and further verification may be required. 
• As per our Terms of Service, CoinSpot can only accept payments from your own personal bank account under your name.

Which Financial Institutions/Banks support OSKO Direct Deposits?

The majority of Australian banks and Financial Institutions will support OSKO. 

Please use the link below to find out more about OSKO and if your financial institution/bank has OSKO as an option. - https://osko.com.au/osko-your-bank

What happens if I have used wrong Direct Deposit details?

If you have used the wrong Direct Deposit details when making a transfer to your CoinSpot account, you will need to contact your bank's Support Team. However, your deposit will most likely bounce back into your bank account within a few business days if the details are invalid.

Need more help?

Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new 

or start a conversation with us via Live Chat and our team will provide full instructions and advice.