Frequently Asked Questions
Need help with AUD Deposits? We have put together answers to our most commonly asked questions as well as links to step by step guides for each of your deposit options.
What is in this Article?
- Step by step guides to complete an AUD deposit
- Deposit fees and limits
- How long do PayID deposits take to clear?
- How do I deposit more than my AUD deposit limit?
- Viewing AUD Deposit History
Step by step guides to complete an AUD deposit
For further information and a step by step guide on completing an AUD deposit through one of our available deposit method, please have a read of our article below.
Deposit fees and limits
Low level accounts deposit limit will be capped at $2,000 per day, please click here to increase your limit.
Each payment method has its own 24hr limit and these limits are independent from each other. You can use a combination of deposit methods to fund your CoinSpot account.
Figure 1. AUD Deposit FAQ - (AUD Deposit Info Table)
PayID - Instant (First time/Large deposits may be delayed 1 - 2 Business Days depending on your bank)
Deposit Fee - Free
Minimum Deposit - $1 AUD
Limit per 24 hours - $20,000 AUD*
⭑PayID limits may be set lower by your financial institution. To increase your limit, please contact your bank.
PayPal - Instant
Deposit Fee - 0.5%
Minimum Deposit - $1 AUD
Limit per 24 hours - $5,000 AUD
Direct Deposit via OSKO - Instant (First time/Large deposits may be delayed 1 - 2 Business Days depending on your bank)
Deposit Fee - Free
Minimum Deposit - $1 AUD
Limit per 24 hours - $100,000 AUD*
⭑Direct Deposit limits may be set lower by your financial institution.To increase your limit, please contact your bank.
Cash Deposits - Instant
Deposit Fee - 2.5%
Minimum Deposit - $50 AUD
Limit per 24 hours - $8,000 AUD
Card Deposit - Instant
Deposit Fee - 1.88%
Minimum Deposit - $1 AUD
Limit per 24 hours - $1,000 AUD
How long do PayID deposits take to clear?
PayID deposits are Instant to your account. If your PayID deposit has not been completed instantly, quite often this will be pending with your financial institution. Please check the status of the deposit on your banking app.
PayID deposits, especially if this is your first deposit or you have deposited a large amount, can often be held for security reasons and you may need to contact your bank.
How do I deposit more than my AUD deposit limit?
If you wish to make larger deposits into your CoinSpot account, we can offer Direct Deposits.
If users are only verified to deposit $2,000 AUD per 24 hour, users can raise their AUD deposit limit. To raise your deposit limit, please provide us your verification photo through the Verification Page. For further information with the requirements of a successful Verification Photo, please have a read of our Verification Photo Tips article.
Viewing AUD Deposit History
To locate your AUD Deposit History, select Deposit Funds from your Dashboard.
Select the View Deposit History Tab from the menu option and a full history of your AUD deposit will be available.
Figure 2. AUD Deposit FAQ - (View Deposit History)
Need more help?
Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new
or start a conversation with us via Live Chat and our team will provide full instructions and advice.
Comments
1 comment
The CoinSpot app tells me that I can’t deposit my money for what reason
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