CoinSpot Mastercard - Being Safe Online – CoinSpot

Make safe and secure payments when using your CoinSpot Mastercard by reading our security tips and recommendations below!

Shopping online using your CoinSpot Mastercard? We have provided some tips to help with making safe and secure payments.

Check the browser address bar

Look for ‘https://’ and padlock symbol on your browser's address search bar for the merchants website.
- This will indicate whether you are visiting a secure website, information sent and received from the website will be private. However, always be careful when sharing private information such as personal and financial details.

Phishing websites

Ensure the website you are visiting is correct. Occasionally, there may be phishing websites, which replicate a similar domain name and appearance of the legitimate website.
- Ensure you have a strong anti-virus, anti-phishing software and firewall protection enabled.

Search for reviews

Search for reviews online before making a purchase. A simple search online will reveal whether the organisation is legitimate.

Shop local

Shop only at reputable merchants domestically and be vigilant when shopping online with international merchants.

Use a third-party escrow

Make secure payments using a third-party escrow agent, by linking your CoinSpot Mastercard.

Avoid public online transactions

Avoid making online payments to websites using public Wi-Fi.
Not all public Wi-Fi hotspots are encrypted, if the network is not secured, there is an increased chance your data and sensitive information can be intercepted.
- AVOID using public Wi-Fi when transacting online, online banking, logging into email inboxes and logging in through other finance related accounts.

Information diversification

When registering for an account to make an online purchase, use a separate email dedicated to shopping and utilise a different password from your financial credentials.

Scam deals

If the deal seems too good to be true, then this is most likely a scam.
- At times there may be phishing websites replicating legitimate websites, however they will likely list products much lower than the RRP (Recommended Retail Price) as opposed to the original website.

Never share your CoinSpot Mastercard details with anyone through socials, emails or SMS.
Never give your CoinSpot Mastercard PIN to anyone. Do not have this written down or saved on your devices.
Monitor your CoinSpot Mastercard transaction history.
- If you would like further information on how to locate and review your transaction history, please have a read of our CoinSpot Mastercard - How do I view my transaction history article.
If you recognise an unauthorised transaction on your CoinSpot Mastercard history, immediately disable your card and contact our Support Team.
Regularly change your password on your email, financial, social and shopping accounts. Never use the same password across these platforms.
Ensure you always have App Based 2FA enabled on all accounts you hold. For further information on how to set up App Based 2FA on your CoinSpot account, please have a read of the following articles.
- CoinSpot Website - How to set up App Based 2FA
- CoinSpot Mobile App - How to set up App Based 2FA

If you believe your CoinSpot Mastercard has been compromised, immediately disable your card and contact our Support Team.

To disable your card

Further detailed instructions on how to disable your card, please read our CoinSpot Mastercard - How to disable card.

or start a conversation with us via Live Chat and our team will provide full instructions and advice.

CoinSpot Mastercard - Being Safe Online