Your Devices

Keep track of your devices and control your logins with CoinSpot Security. 

Navigate through your security settings to locate the page called ‘Your Devices’, here you can view and confirm your successful login devices for your account. 

As always, if you believe there is suspicious activity on your account:

• Contact our Support Team here
• Reset your password (Instructions located here)
• Ensure you have App Based 2FA (Instructions located below)
  • CoinSpot Website - Setting up App Based 2FA
  • CoinSpot Mobile App - Setting up App Based 2FA

Follow the guide below to locate your currently logged in device as well as all other devices used to login successfully. 

1. Select My Account Menu⁽¹⁾ > Then select Security⁽²⁾.

                                                  Figure 1. Your Devices - My Account Menu (Security)

2. Once in the Security Page, navigate through the list of options to find 'Your Devices'.

                                                  Figure 2. Your Devices - Your Devices List (Devices)

Within this page you will find your relevant Devices and their corresponding IP Address.

At the top of the page, you will see your current device in use, along with the session running time and location of login. 

Note - You can enable the Geo-Lock security feature to prevent logins from outside Australia.

Need more help?

Please submit your request via Zendesk - https://coinspot.zendesk.com/hc/en-us/requests/new

or start a conversation with us via Live Chat and our team will provide full instructions and advice.